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Privacy Policy

Last updated: August 2025
 

At PawPal, your privacy matters. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data.

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1. What Information We Collect
 

We collect the following types of data when you use PawPal:
 

  • Account Info: Name, email, password, profile photo, phone number.

  • Dog Info: Dog’s name, age, breed, behavior notes.

  • Location Data: GPS for real-time walk tracking (with your permission).

  • Payment Info: Billing details via our secure payment partner.

  • Usage Data: How you interact with the app (e.g., booking history).

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2. How We Use Your Data
 

We use your data to:

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  • Match you with nearby walkers

  • Schedule and manage bookings

  • Provide real-time tracking during walks

  • Improve our services and app experience

  • Send important updates or reminders

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We do not sell your data to third parties.

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3. Who We Share Data With

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We only share your information with:

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  • Walkers you book with (e.g., dog’s name, walking instructions)

  • Payment providers (secure and encrypted)

  • Customer support tools (to help resolve any issues)

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All partners comply with strict privacy standards.

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4. How We Protect Your Data

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We use industry-standard encryption (SSL) and secure storage methods to protect your personal information. Your passwords are hashed and never stored in plain text.

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5. Your Rights

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Depending on your location, you may have the right to:

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  • Access or update your data

  • Request deletion of your account

  • Withdraw consent for location sharing

  • File a complaint with a data protection authority

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You can manage most settings directly in the app.

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6. Cookies & Tracking

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We use cookies to improve site performance and personalize your experience. You can control cookie settings in your browser at any time.

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7. Children’s Privacy

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PawPal is not intended for users under 18. We do not knowingly collect data from minors.

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8. Changes to This Policy

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We may update this Privacy Policy as our services evolve. You’ll be notified about major changes through email or in-app alerts.

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9. Contact Us

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If you have questions about your privacy, reach out anytime:

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privacy@pawpal.app


PawPal Inc., 100 Woof Street, New York, NY

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