Terms & Conditions

Effective Date: [Insert Date]

Welcome to English Up! By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully before using our platform.

Services Provided

English Up offers online English lessons, courses, and learning resources. All services are subject to availability and may be updated, modified, or discontinued at any time.

User Responsibilities

By using our website or booking lessons, you agree to:

Provide accurate and complete information when registering or contacting us.
Use the services for personal, non-commercial learning purposes only.
Respect the tutor’s time by attending scheduled lessons or notifying us in advance if you need to reschedule.

Payments & Refunds

Payments must be made in advance through approved payment methods.
All fees are clearly stated on the Pricing page.
Refunds are provided only in exceptional cases (e.g., technical errors or service cancellation by us).
Missed lessons without prior notice (at least 24 hours) may not be refunded or rescheduled.

Cancellation & Rescheduling

Students may cancel or reschedule lessons with at least 24 hours’ notice. Frequent cancellations may result in loss of booking privileges.

Intellectual Property

All lesson materials, resources, and website content are owned by English Up and are provided for personal educational use only. Copying, distributing, or selling materials without permission is strictly prohibited.

Limitation of Liability

While we strive to provide high-quality services, English Up is not responsible for:

Technical issues beyond our control (internet outages, software failures).
Student progress, exam results, or outcomes, as these depend on individual effort.
Any indirect or incidental damages arising from use of our services.

Privacy

Your use of the website and services is also governed by our [Privacy Policy]. Please review it for details on how we handle your personal information.

Changes to Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services means you accept the new terms.

For questions about these Terms & Conditions, please contact us at:
[your email address]
[your business address]